Thank you for choosing winesent.com for your online wine or spirits purchase. We are happy to help you in any way.
Wine Shipping:
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Shipping includes the transit and handling of your wine order.
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Standard ground shipping usually takes 3-5 business days after your order is processed and credit card is approved.
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Most standard shipping is handled by Fed-Ex Ground. Other rates are available for faster delivery at higher costs.
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You must be 21 years of age or older to purchase wine from winesent.com. All packages sent out by winesent.com will require an adult signature upon delivery. It is highly recommended that you supply a business address for better service. Packages may not be left without a signature, and shipping costs cannot be refunded if there is no adult to sign for the shipment.
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Shipping charges are calculated as orders are recieved. With those charges is a $3.50 signature fee that FedEx applies to every wine shipment.
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Winesent.com automatically adds insurance to each order placed online. This covers you from any package lost or damaged in transit.
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All packages are sent in secure containers to ensure proper delivery. At winesent.com we will do everything possible on our end to protect your shipment from temperature-related damage. If you are concerned about the weather in your area, you may ask for a different shipping date or upgrade to a faster shipment option.
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And every package sent by winesent.com is sent in 100% recyclable and environmentally friendly heavy duty corrugated wine shipping boxes. These recycle easily unlike styrofoam shipping boxes.
States We Do Not Ship To:
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Because of individual state regulations, we cannot ship to the following states: ALASKA, GEORGIA, HAWAII, MASSACHUSETTS, KENTUCKY, SOUTH DAKOTA, MAINE, MARYLAND, MICHIGAN, MINNESOTA, TENNESSEE, PENNSYLVANIA, NEVADA, WASHINGTON, WISCONSIN, WYOMING, PUERTO RICO, and UTAH.
Wine Returns
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We at winesent.com are committed to your satisfaction. If there is any problem with your shipment, you must call or e-mail us within 30 days of the delivery date. If you think the product is bad, please put the cork back in with the remaining product still in the bottle. We can not accept returns on empty bottles.
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Cancelled or returned orders are subject to a 15% restocking fee.
Out of Stock Items
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Although we try to monitor all offered inventory carefully, there are times when some items will turn up out of stock. Most are a very temporary thing, a matter of a day or 2. Others could be longer in which we will either delete the item from the site till it is back in stock or have it marked OUT OF STOCK. If an item is out of stock you will be notified of this and offered a similar product as a replacement, or you may wish to wait till the out of stock item becomes available. Your credit card will not be charged until we ship your order and you will not be charged for out of stock items.
 WINESENT.COM is dedicated to 110% customer satisfaction! Title to,and ownership of all wine passes from winesent.com (Liquor City)to the purchaser in the State of New Jersey and the purchaser takes all responsibility for the shipping it from New Jersey to his/her home state. By arranging for transportation of the wine or spirits,winesent.com (Liquor City) is providing a service to and acting on behalf of the purchaser. By utilizing this service from winesent.com (Liquor City) , the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered and once again authorizes that he/she is 21 years of age.
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